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Responsibility
to our customers

Credit Report Australia is committed to providing excellent levels of service to our customers.

Some of the benefits of operating under our own Code of Conduct include:

  • Training:
    Our credit team must complete and pass extensive training before they start assisting clients.
  • Money Back Guarantee:
    If we are not successful with at least one matter on your credit file, we offer a full money back guarantee. Terms and conditions apply.
  • Confidentiality and Privacy:
    We will maintain the confidentiality of your personal information in accordance with the Privacy Act 1988 and any subsequent amendment.
  • Prohibited Practice:
    Our team shall not make any untrue or misleading representation of the credit services.

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